Category Archives: Tech

Asset Lifecycle & Customer Relationship Management – The Healthcare Arena

When running a business, say, based on the sale of healthcare supplements, one needs to take into consideration the lifecycle of the product being sold and services offered post sale.

Take your basic healthcare supplement. There’s bound to be large consignments of the product that need to be stored and sometimes discarded (ensuring that cost is kept in mind), and once this product is sold, it is a mandate that there exists after-sales-service vis-à-vis customer relationship.

Asset management in this regard may include the purchase, storage, sale, and disposal of healthcare supplements in a cost-effective way.

Purchasing and storing are relatively easier tasks when it comes to ‘asset management’. However, the sale and disposal of a healthcare supplements, keeping in mind cost, are slightly tougher tasks at hand.

The sale of a product warrants service provided post-sale. Ensuring that you have a robust customer service team and policy not only ensures recurring customers, but the propagation of excellent service by word of mouth, which reels in more customers.

These are 2 vital ingredients for Enterprise Resource Planning (ERP).

An ERP would monitor important aspects such as procurement of these supplements, maintaining an inventory of stock, keeping a track of the product’s lifecycle and finances involved in all these aspects.

It would also capture and maintain customer relationships, and facilitate the use of customer experiences. Interactions with customers would be logged on the tool, which would provide a real-time analysis of the data.

By maintaining a dashboard comprising of data of all of the above, data analysis could be conducted on the product, providing a real-time analysis of product trends.

Analytics could provide insights on how to improve the sale of health supplements and cost management involved in doing so.

Enterprise Resource Planning would also aid in planning and optimising the manufacturing capacity of the supplement, its distribution, and monitoring ordering scheduling, shipping, and invoicing.

The ‘JD Edwards’ (JDE) solution aids in integrating all data, and providing a unified dashboard/platform for multiple departments to access. Instead of a myriad of excel sheets across departments, the tool would present a unified database which would be accessible by all departments.

The keyword when it comes to Enterprise Resource Planning, is ‘real time decision making’, through the use of its interactive reports, charts and graphs.

Future of SAP in Corporate Setup

The Corporate Setup:

The corporate world is an ever-changing world. There is a lot of competition and everyone wants to do well, from individuals to organizations. However, in order to do well, one has to excel in the work that is being done. In business especially, information plays a very vital role in deciding the profit or gain incurred. Thus having the right information at the right time handy and available is very important.

In order to eliminate chances of human error, most processes are being automated. One such wonder of automation is storing data on a cloud, a web based technology that acts as a repository. This is where the idea of enterprise resource planning (ERP) comes in. The ERP software is mainly used for business and corporate development. Imagine you and your rival are waiting for your tender to get selected. However, your rival has already all information needed to convince the people to give him the tender. Thus you lose focus on your work as you meet failures like this. The ERP software helps in keeping all the data handy so that next time you do not lose your business. Thus in the corporate world, ERP software plays a very important role for businesses to run.

Future of SAP Business One:

Small and medium sized companies make up most of a country’s economy. These companies are in a growing stage and shall soon work their way up to becoming large companies. As SAP Business One is one suited for small and medium enterprises and these companies are large in number, the SAP Business One is not going to go off the market anytime soon. They help the SMBs in:

  • Data regarding all aspects of the business is captured into a single and scalable system.
  • Integrated business intelligence can be used to solve many problems
  • This product is mobile friendly and hence the employees can access it from anywhere.
  • It can be easily deployed in a short span of two to eight weeks in both cloud and on-premise platforms.

Thus SAP Business One ensures a lot of benefit to the companies and is here to stay as the most sought after ERP software. The benefits given by this product of SAP at a very cost effective price makes this software a very popular software amongst the corporate honchos. Indeed, SAP Business One is a very good software.